WinDex (“WinDex”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring a safe, transparent platform experience. This Privacy Policy explains how we collect, use, and protect information from users of our simulation platform.
1. Information We Collect
We collect only the information necessary to provide and improve the WinDex platform:
- Account Information
Name, email address, and phone number for account creation, verification, and communication. - Platform Activity Data
Interactions within simulations, choices made, and scenario participation to improve features and provide insights. - Usage & Device Data
Device type, app version, session duration, and feature usage to optimize performance and analytics.
2. How We Use Your Information
We use collected information to:
- Manage your account and provide a smooth, reliable simulation experience.
- Communicate important updates, platform changes, and support responses.
- Enhance features, simulations, and overall platform performance.
- Perform analytics to understand platform usage and improve user experience.
3. Data Sharing
Third-Party Service Providers
We may share limited information with trusted providers who help us operate the Platform (e.g., analytics, cloud hosting), strictly under contractual obligations.
No Selling of Data
WinDex does not sell or trade your personal information to any third parties.
Legal Compliance
We may disclose information if required by law or legal process, or to protect the rights, safety, and security of WinDex, users, or others.
4. Security of Data
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your account and platform interactions are secured through authentication and encryption protocols.
5. Children’s Privacy
WinDex is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
6. Your Rights
You may request access, correction, or deletion of your personal information by following the process outlined in our Terms of Service. We will respond to privacy requests in a reasonable timeframe while complying with applicable laws.
7. Changes to This Policy
WinDex may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Platform constitutes acceptance of the updated policy.
8. Contact
For contact details and support processes, see our Terms of Service.